Privacy Policy

1. Information We Collect

When you request a quote or otherwise contact Eve Home Services through this website, you may choose to provide information such as your name, email address, phone number, city or ZIP code, cleaning preferences, approximate square footage, number of bathrooms, preferred timeframe, and details you include in your message.

We may also receive limited technical information that is ordinarily generated when a website is accessed, such as browser or device information and basic server logs, through our website hosting and form-processing providers.

2. How We Use Information

We use information submitted through this website to respond to inquiries, prepare or discuss quotes, determine whether a requested service is within our service area, communicate about scheduling or requested services, maintain business records, improve our website and customer experience, and protect the website from spam, fraud, or misuse.

3. Quote Requests and Form Submissions

Submitting the online quote form does not create or confirm an appointment. Information submitted through the form is transmitted to Eve Home Services for follow-up. The form also records whether you acknowledged this Privacy Policy and accepted the Terms & Conditions, along with the policy version and a submission timestamp.

4. Service Providers

We may use third-party service providers to operate this website and process form submissions. For example, the website may be hosted and forms may be processed through Netlify or similar providers. Those providers may process information as necessary to provide their services to us and are subject to their own terms and privacy practices.

5. Sharing of Information

We do not sell your personal information. We may disclose information to service providers that help us operate the website or business, when reasonably necessary to provide or coordinate a requested service, to comply with applicable law or legal process, or to protect the rights, safety, and property of Eve Home Services, our customers, or others.

6. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal or operational obligations. We use reasonable administrative and technical safeguards, but no website, email system, or electronic transmission can be guaranteed to be completely secure.

7. Your Choices

You may contact us to request that we correct or delete personal information you previously submitted, subject to legal, recordkeeping, security, or other legitimate business requirements. You are not required to submit the website form and may contact Eve Home Services through other available contact methods.

8. Children’s Privacy

This website is intended for adults seeking home services and is not directed to children under 13. We do not knowingly request personal information from children under 13 through this website.

9. External Links

This website may contain links to third-party websites or social media services. Eve Home Services does not control the privacy or security practices of those third parties, and this Privacy Policy does not apply to information collected by them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated effective or last-updated date. Your continued use of the website after changes are posted is subject to the revised Policy.

11. Contact Us

If you have questions or requests concerning this Privacy Policy or information submitted through the website, contact Eve Home Services at evehomeservicesllc@gmail.com.